ThePhantomWriters.com did not fail - An open letter to ICANN
An Open Letter To The ICANN Folks,
Parava Networks is my domain registrar (10-domains.com), and the ICANN has taken actions to terminate that relationship.
I have no concern about the action directly, but I am in a bit of hurt in relation to this. Last week, my webhost had moved my Domain Name Server to a different ip address and name server. All I need to do at this point is to update the Domain Name Server for the all of the domains, but one - that are in my account. The software at Parava will not allow me to update the DNS records, and Parava keeps referring me to the ICANN document every time I try to get the support that I desperately need now.
Here is the ICANN document: http://www.icann.org/correspondence/burnette-to-valdes-09apr09-en.pdf
I earn money from most of my domains, but 90% of my revenue is derived from the following three domains:
thephantomwriters.com
linksandtraffic.com
article-distribution.com
All are down right now, and I cannot fix them on my own, and Parava will not attempt to help me. ICANN is my only hope for recovering my business that has been operational since 2001.
I just need all the domains on my account at 10-domains.com to point at my new Domain Name Server locations, and until that gets done, every website I own except the two backup domains that I registered this morning are responding with: Address Not Found.
If ICANN cannot help me, I am looking at the failure of a business that has been profitable for me since 2001 and my sole source of income since 2005.
Please help me or direct me to someone who can help me. Parava Networks has rejected my requests for help twice and ignored my requests another half dozen times. I am desperate to avoid losing the business that I have worked so hard to build over the last several years.
Bill Platt
Stillwater, Oklahoma
thePhantomWriters.com
LinksAndTraffic.com
405-385-7038
p.s. All of my sites are temporarily offline, due to an issue with my Domain Registrar, which just lost its accreditation with ICANN. As a workaround, I have set up the following domains, so that I can continue doing business:
thePhantomWriters.org
BackLinksAndTraffic.com
While I can sell my services from these domains, no one knows to look anywhere but where they have come to expect to find me, at my original domains.
These are only backup websites, to enable people to purchase our services until which time we can recover the real websites.